I-many Inc. - Deductions Solution


Deductions Manager

ffectively monitor, and control deductions claimed by customers for invoicing, billing, shipping, and payment discrepancies in a customizable, easy-to-use web interface. RCM – Deductions allows you to:

  • Improve forecasting abilities with tracking of customer trends and habits
  • Access, view and edit deductions information from a web interface
  • Reduce Days Deductions Outstanding (DDO) with support claim
  • processing throughout entire deduction lifecycle
  • Improve customer service by not focusing on legitimate deductions
  • View all deductions activities and history
  • perform dynamic reporting so various departments can determine and resolve deductions root-causes
  • Simplify the deductions management process.

Customer Service Rating by LivePerson

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