Home » Services » Support

I-many provides customers with a full range of support options. Our standard support offerings include access to our self-service portal called the I-many Customer Portal for issue submittal and research, telephone/email consultation for product functionality issues, technical product issues, and general performance questions; and 24x7 support for critical production issues.

Optional support services are also available for: training, contract analysis, code customizations, customization maintenance, data audits, interface consultation, audits, debugging, upgrade assistance, best practices consultation, proactive on-site assistance, and performance assessments and tuning.

Hours of Operation

• Standard support for all products is available Monday - Friday between
  8 A.M. and 8 P.M. EST
• 24x7 Support is available for critical production issues
• For our EMEA and Asia Pacific customers, our London office provides
  support Monday - Friday between 9 A.M. and 5:15 P.M. GMT

Customer Support:

I-many Customer Portal » Click here
Americas: 877 774 2451
EMEA/Asia Pac: +44 (0)20 7936 2828